Privacy Policy

1. Information We Collect and Whether It Is Required

To submit an inquiry, you must provide your name, phone number and email address so that we can identify and respond to your request. The inquiry cannot be submitted without this information.

Your WhatsApp number, company name, country or region and message details are optional.

We also record the relevant product or source page, website language, referral and UTM parameters, submission time, IP address and browser user agent for source attribution, website security and abuse prevention.

2. Purposes and Legal Basis

We process inquiry information to respond to requests made before a potential business transaction, answer inquiries, confirm product requirements and maintain necessary business records.

Where permitted by applicable law, we process technical information based on our legitimate interests in maintaining service security, preventing abuse and understanding inquiry sources. Optional website analytics are processed based on your consent.

Limited processing may also be necessary to comply with legal obligations or to establish, exercise or defend legal claims.

3. Cookies, Local Storage and Analytics

The website stores your analytics preference in a cookie and browser local storage for 180 days. Your language preference is stored in a cookie for 365 days.

Where configured and after obtaining your consent, we may use Google Analytics 4 to measure website traffic and Microsoft Clarity to record interaction data and session replays for website analysis and improvement.

Google Analytics 4 and Microsoft Clarity load only after you accept analytics cookies. Rejecting analytics cookies does not prevent you from browsing the product catalog or submitting an inquiry.

You may withdraw your consent or change your selection at any time through "Cookie preferences" in the website footer.

4. Security Checks and Service Providers

The inquiry form uses Cloudflare Turnstile as a necessary anti-spam and anti-abuse security check. Cloudflare Turnstile may process the inquiry security token, IP address and related technical information. This security check operates independently of your analytics cookie choice.

We may also use providers that supply website hosting, database, email delivery, analytics and security services on our behalf. Authorized sales and service personnel may access inquiries when required for their work.

We do not sell personal information or share inquiry details for cross-context behavioral advertising.

5. Retention

Inquiry details and related follow-up records are automatically deleted 730 days after the latest business activity associated with the inquiry.

Specific records may be retained longer where required by applicable law or while a related legal claim or dispute remains active.

Analytics and security information processed by third-party providers is retained according to the applicable provider policies and account settings.

6. Sharing and International Processing

Because our buyers and service providers may be located in different countries or regions, information may be processed outside your country or region, including in China, the United States or other locations where our service providers operate.

Where required by applicable law, we use an available lawful transfer mechanism and reasonable contractual, organizational or technical safeguards.

7. Your Choices and Rights

Depending on applicable law, you may have the right to request access to, correction of, deletion of, restriction of or portability of your personal information, object to certain processing, or withdraw your analytics consent at any time.

Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

You may also lodge a complaint with a competent data-protection authority. We may need to verify your identity or the source of your request before taking action.

8. Children

This website is intended for businesses and commercial buyers and is not directed to children. We do not knowingly collect personal information from children.

9. Policy Changes

We may update this Privacy Policy when our website features, service providers or legal obligations change. The date at the top identifies the current version.

Where required by applicable law, material changes will be communicated through an appropriate website notice.

10. Contact Us

Qingdao Jinshengyuan International Import and Export Co., Ltd. is responsible for the personal information processing activities associated with this website.

For privacy questions or requests to exercise your rights, please contact us using the following details: