FAQ

Use a product page, the contact page or the floating inquiry button. Please include the product line, specification, quantity, destination port and preferred contact method so the sales team can review the request efficiently.

Please share model code, dimensions, material, finish, power, capacity, drawings or application scenario when available. Different product lines require different fields, and drawings or photos can be added during follow-up.

OEM, ODM, finish, packing, labeling and specification changes can be reviewed by product type. Please provide target market, quantity, technical requirements or reference samples first.

MOQ depends on product type, specification, packing, customization level and production batch. Share your target quantity in the inquiry and the team will confirm with the supply side.

Lead time usually depends on stock status, production schedule, customization requirements, inspection and packing. The actual lead time is confirmed after specification and quantity are clear.

Depending on the order, we can coordinate specification confirmation, sample review, pre-shipment photos or videos, packing checks and documents. Third-party inspection or certification requirements should be confirmed before order placement.

When product type, packing, lead time and logistics conditions allow, multiple categories can be coordinated into one consolidated shipment. The final plan depends on order structure and destination port.

After delivery, continue communication by phone, email or WhatsApp for product issues, additional documents or repeat orders. Please keep order details, photos or videos for review.